Common Questions about Vacation Rental Condos
FAQ
Why
should I stay in a vacation rental instead of a hotel?
In a vacation rental, you and your family/group can stay together in a furnished
condo rather spending money on multiple hotel rooms. You can stock the kitchen
with all your favorite foods and have great family meals without paying for
room service and gratuities. We like to
think of it as Youre Home Away from Home.
What are the accommodations
and furnishings like?
Each Condo is furnished and decorated differently. You may browse the
property information page to see photos to get a feel for the furnishing and decor.
What is supplied in the Condo?
HI Paradise Rentals provides freshly laundered and sanitized linens on made
beds. Bath sets (which include bath towels, hand towels and wash cloths)
are also provided. Beach towels are not
provided. All of our vacation rentals will have a fully furnished kitchen with
pots, bowls, pans and dinner ware. Our vacation rentals also include a starter
kit of dish soap, dish washing detergent, garbage bags, paper towels and toilet
paper. The starter kit is meant to get you by until you make it to the
store. We do not leave any perishables in the Condo (ie: salt &
pepper). If you would like us to provide certain items before your arrival,
please let us know. Additional Charge
will apply.
What
do I do once I land?
Call us! Let us know that you have arrived. This allows us to be waiting for you and make
sure there are no delays during check-in.
Is
there a grocery store in Waikiki?
Yes, we have
Safeway, Foodland and many convenience stores nearby. We also have Walmart and Costco in Honolulu.
What if I want my Condo clean during my stay?
Each Condo is
cleaned prior to check-in. Mid-Stay
cleaning is available during your visit for an additional charge. Please contact us for details.
What time is check-out?
Check-out time is 11:00 am. Late check-outs are available with pre-approval from
management, however late check-outs are very rare in summer and winter seasons.
We need to make sure there is time to turn the Condo over for the next guest. As always, call us to inquire.
What
about activities?
We would be happy to assist you in
booking activities. We have relationships
with charter fishing boats, dive operators, parasailing companies etc. We can also assist you for the trip to Pearl
Harbor, go to a luau, and visit the Polynesian Culture Center.
Is
a rental car needed?
A rental car is
handy but not needed. There are many
shuttle buses to and from shopping malls and activities. Taxi cabs are plenty
in Waikiki and public transportation is available. Please note parking rates: $15 per day,
$75 for a Week and $150 for a month.
How
do I make a reservation? Is it secure?
Booking a vacation rental with HI Paradise Rentals is easy and secure process. Reservations
can be made 24 hours a day online at www.hiparadiserentals.com or by calling one
of our representatives at (888) 539-2884 or (808) 388-8446
Is
a telephone provided?
Unfortunately not. We suggest you bring
your cell phone and charger for all other calls.
Is internet provided?
Yes, all of our
condos have WI-FI.
What is the payment policy?
Payments can be made in the form of an eCheck (from U.S. Banks Only), cashier's
check, certified check, MasterCard, Visa, Discover and American Express. All
balances are due within (30) days prior to the check-in date. Reservations
made less than 30 days prior to the check-in date will require full payment via
credit card. If paying by check and check is returned for NSF, there is a $30
service charge per occurrence. Payments for foreign reservations must be made
in U.S.funds, credit card, wire transfers, or cashier's checks payable on a
U.S. bank.
